Privacy policy

At Amber Zareen, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our online store.

1. Information We Collect

When you browse our store, place an order, or contact us, we may collect information such as:

  • Full name
  • Phone number
  • Email address
  • Billing and shipping address
  • Order and purchase details
  • Payment-related information
  • Device and browsing information
  • Any information you voluntarily provide when contacting us

We only collect information that is reasonably necessary to operate our store and provide our services.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Confirm orders and communicate with you
  • Provide customer support
  • Process payments and refunds
  • Improve our products, website, and shopping experience
  • Prevent fraudulent or unauthorized transactions
  • Send promotional messages when permitted by law and your preferences
  • Comply with applicable legal requirements

3. Payment Information

Payments may be processed through secure third-party payment providers. Amber Zareen does not intentionally store your complete credit or debit card details on its own servers.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website traffic, and provide relevant content or advertising.

You can adjust your browser settings to refuse or manage cookies. However, some features of our website may not function properly if cookies are disabled.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers who help us operate our business, including:

  • Payment processors
  • Courier and delivery companies
  • Shopify and other technology providers
  • Website analytics and marketing service providers
  • Professional or legal service providers when necessary

These parties receive only the information reasonably required to perform their services.

6. Order & Delivery Information

When you place an order, we may provide your name, phone number, shipping address, and order details to our delivery partners so your order can be delivered successfully.

For Cash on Delivery orders, this information may also be used to confirm your order before dispatch.

7. Marketing Communications

With your permission, we may contact you through email, SMS, WhatsApp, or other communication channels regarding new products, promotions, discounts, or special offers.

You may request to stop receiving promotional communications at any time by contacting us or using the available unsubscribe option.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

9. Third-Party Services

Our website may contain links to or use services provided by third parties. These third parties have their own privacy policies, and Amber Zareen is not responsible for the privacy practices of external websites or services.

10. Children's Privacy

Our store is intended for general customers and is not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent.

11. Your Privacy Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information.

If you would like to make a privacy-related request, please contact us using the details provided below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, or legal requirements.

Any updates will be posted on this page with a revised Last Updated date.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Amber Zareen through the contact details provided on our website.

Store: Amber Zareen
Country: Pakistan