Shipping policy
At Amber Zareen, we aim to make your shopping experience simple and convenient. We deliver women's clothing and fashion products across Pakistan.
1. Shipping Charges
We offer Free Shipping On Every Order
- Cash on Delivery (COD): Free Shipping
- Online Payment: Free Shipping
Online payment orders are eligible for free standard delivery across Pakistan.
2. Delivery Time
Orders are generally delivered within 3–7 working days after confirmation.
Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.
3. Order Processing
Orders are usually processed within 1–2 working days.
For Cash on Delivery orders, we may contact you by phone or WhatsApp to confirm your order before dispatch.
4. Delivery Areas
We currently deliver across Pakistan. Delivery availability may vary for remote or restricted areas depending on courier service coverage.
5. Tracking Your Order
Once your order has been dispatched, you may receive tracking information through your provided phone number, email, or other available communication channels.
6. Incorrect or Incomplete Address
Customers are responsible for providing accurate delivery information. If an order cannot be delivered because of an incorrect or incomplete address or unreachable contact number, additional delivery charges may apply for re-shipping.
7. Delayed Deliveries
While we work with our delivery partners to ensure timely delivery, delays can occasionally occur due to weather, holidays, high order volumes, courier issues, or other circumstances beyond our control.
8. Damaged Packages
If your package appears damaged when delivered, please contact us as soon as possible with your order details and supporting photographs so we can assist you.
9. Contact Us
If you have any questions about shipping or your order, please contact Amber Zareen through the contact details provided on our website.
Store: Amber Zareen
Country: Pakistan