Terms of service

Welcome to Amber Zareen. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read these terms carefully before placing an order.

1. General

Amber Zareen is an online women's fashion store operating in Pakistan. We reserve the right to update, modify, or discontinue any part of our website, products, or services at any time without prior notice.

2. Products & Product Information

We make every effort to ensure that product descriptions, images, colors, sizes, and other information displayed on our website are accurate.

However, colors may appear slightly different depending on your device or screen settings.

Product availability may change without notice. We reserve the right to limit quantities or discontinue products when necessary.

3. Orders

When you place an order, you agree to provide accurate and complete information, including your name, phone number, shipping address, and other required details.

We reserve the right to cancel or decline an order in situations including:

  • Incorrect or incomplete customer information
  • Product unavailability
  • Suspected fraudulent or unauthorized activity
  • Pricing or website errors
  • Inability to verify an order

For Cash on Delivery orders, we may contact you to confirm your order before dispatch.

4. Prices & Payments

All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

We may offer Cash on Delivery and online payment options.

COD orders: Rs. 250 shipping charges apply.
Online payment orders: Standard shipping is free.

Prices and offers may change at any time without prior notice. Any applicable charges will be displayed during checkout.

5. Shipping & Delivery

We aim to process and deliver orders within the timeframes mentioned in our Shipping Policy. Delivery times may vary depending on location, courier services, holidays, weather, and other circumstances beyond our control.

Please ensure that your delivery information and contact number are correct when placing an order.

6. Returns & Exchanges

Returns and exchanges are subject to our Return & Refund Policy.

Customers should review the applicable policy before placing an order. Certain products may not be eligible for return or exchange due to their nature, hygiene considerations, sale conditions, or other stated restrictions.

7. Promotions & Discounts

Promotional offers, discounts, and special deals may be subject to specific terms and conditions.

We reserve the right to modify, suspend, or cancel promotions at any time. Unless specifically stated, promotions cannot be combined with other offers.

8. Website Use

You agree not to misuse our website or attempt to:

  • Access restricted areas without authorization
  • Interfere with website functionality
  • Submit false or misleading information
  • Use the website for unlawful purposes
  • Copy, reproduce, or misuse our content without permission

9. Intellectual Property

All content on the Amber Zareen website, including logos, product images, graphics, text, designs, and other materials, belongs to Amber Zareen or its respective content providers and may not be copied, reproduced, or distributed without permission.

10. Third-Party Services

Our website may use third-party services such as payment processors, courier companies, analytics services, and other technology providers.

Your use of third-party services may also be subject to their respective terms and policies.

11. Limitation of Liability

Amber Zareen will make reasonable efforts to maintain accurate information and reliable website services. However, we cannot guarantee that the website will always be available, error-free, or completely free from interruptions.

To the extent permitted by applicable law, Amber Zareen will not be responsible for losses resulting from circumstances beyond our reasonable control.

12. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect and use your personal information.

13. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated Last Updated date.

By continuing to use our website after changes are posted, you acknowledge the updated terms.

14. Contact Us

If you have questions regarding these Terms of Service, please contact Amber Zareen through the contact information provided on our website.

Store: Amber Zareen
Country: Pakistan